Learn the professional 7-step process for receiving goods safely and accurately. Essential training for all back of house staff handling deliveries, covering quality checks, temperature monitoring, and food safety compliance.

Module 1 – Understanding Goods Receiving

Lessons

Lesson 1.1: What is Goods Receiving? Lesson 1.2: Why Proper Goods Receiving Matters

Module 2 – The 7-Step Goods ReceivingProcess

Lessons

Lesson 2.1: Step 1 – Check the Delivery Note Lesson 2.2: Step 2 – Verify Quantities Lesson 2.3: Step 3 – Inspect Quality Lesson 2.4: Step 4 – Check Temperatures Lesson 2.5: Step 5 – Verify Best Before/Use By Dates Lesson 2.6: Step 6 – Sign the Delivery Note Lesson 2.7: Step 7 – Store Items Immediately

Module 3 – Handling Issues

Lessons

Lesson 3.1: What to Do When Things Go Wrong Lesson 3.2: Communication and Reporting

Module 4 – Food Safety and Compliance

Lessons

Lesson 4.1: Food Safety Principles in Goods Receiving Lesson 4.2: Legal and Regulatory Requirements

Final Assessment

Lessons

Quiz