We have now released a range of business development courses aimed at helping line staff to develop themselves and to grow into supervisory and management roles.

 The courses are broken into three categories; 

  • Personal Development – including a Personal Development Plan. 
  • Supervisory Development. 
  • Management Development. 

The first course helps the individual to fully understand themselves and to set out a clear plan for their own development.

This forms the foundation for the course on supervision which introduces the Learner to the first steps of supervisory management.

The Management Development Course focuses on leadership styles and the  more strategic aspects of becoming a manager.

All courses are designed to be distributed in a distance learning format where each module is emailed to the learner, who then completes a workbook and returns it to the tutor.

This format has some key advantages:

  • It is industry friendly as the learner completes the modules in their own time.
  • The format also allows the learner to absorb the information in their own way and at their own pace.
  • The completion of the Workbook allows the Tutor to gauge that the Learner has understood the material.

Personal Development Course

The Personal Development course is set out over six modules and allows the individual to identify their strengths and weaknesses, objectives and personal goals.

Having completed this course, the Learner can then complete a Personal Development Plan as part of the course completion. The Personal Development Plan becomes the foundation of further development.

Having completed the Personal Development course the staff member is ready to complete the Supervisory Development Course which will help them fully understand the transition into a supervisory role.

Supervisory Development Course

Set over six modules this course is designed to introduce the Learner to the role, responsibilities, styles and techniques of supervision. It also includes information of dealing with criticism, conflict resolution and also interacting with customers.

Management Development Course

This is the final course, and the focus is on moving from supervision into a management role.

The course starts with a Leadership Style survey, detailing the different leadership styles, and then leads on to the aspects of control, planning, HR and customer relations.